1. Strict No-Refund Policy Principle

Delhi Angel Network commits substantial professional analysis, expert time, network resources, and administrative overhead immediately upon enrollment or service booking. Therefore, fees paid are not subject to refund, prorated cancellation, credit, or rollover.

2. Covered Services & Engagements

This strict policy applies uniformly to all transactions conducted across Delhi Angel Network, including but not limited to:

3. Rare Exceptions Clause (Sole Management Discretion)

A discretionary review will only be entertained under extraordinary, verifiable technical circumstances, specifically:

• Technical Duplicate Billing: Where a payment gateway error or timeout caused the user's account to be debited more than once for the exact same transaction within a 10-minute window.
• Unfulfilled Service due to Network Cancellation: Where Delhi Angel Network unilaterally cancels a paid offline program or masterclass without scheduling an alternative session or providing digital recordings.

4. Explicitly Non-Refundable Scenarios

Under no circumstances will a refund, discount, or charge reversal be issued in the following scenarios:

5. Exception Claim Procedure & Timeframe

If you experience an accidental duplicate debit, you must submit a formal claim within our strict reporting window:

• Claim Window: Within 48 hours of the transaction timestamp. Requests submitted after 48 hours will not be reviewed.
• Submission Email: Email contact@delhiangelnetwork.in with the subject line "Billing Exception Review - [Transaction ID]".
• Mandatory Documentation: You must attach official payment gateway transaction receipts, bank transaction IDs, and registered email address.

6. Discretionary Execution & Processing Timeline

In the rare event that Delhi Angel Network management approves a refund in writing at its sole discretion:

• The refund will be remitted exclusively to the original payment source (credit card, UPI, net banking) used during checkout.
• Processing typically takes 7 to 10 working days from the date of written approval, subject to your bank's clearance cycles.
• Payment gateway convenience fees, GST, and third-party processing charges (typically 2-3%) are non-recoverable and will be deducted from any discretionary refund amount.

7. Chargebacks & Payment Dispute Restrictions

By enrolling in any service or membership, you agree not to initiate fraudulent chargebacks or payment disputes with your bank without first contacting our billing department in good faith.

Initiating an unjustified chargeback constitutes a material breach of our Terms and will result in immediate termination of all membership benefits, cancellation of active founder applications, and potential legal recovery of outstanding fees.